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Troubleshooting

Quick Troubleshooting 

 

Problem Solution
Fan will not start.

1. Fan/Light wall control could be OFF.

2. Check circuit fuses or breakers.

3. Check line wire connections to the fan and switch wire connections in the switch housing.

4. Check to make sure the dip switches from the transmitter and receiver are set to the same frequency.

5. Check for locked receiver. Turn the power off for a few minutes, then back on, and then reset receiver.

Fan sounds noisy.

1. Make sure all motor housing screws are snug.

2. Make sure the screws that attach the fan blade bracket to the motor hub is tight.

3. Make sure wire nut connections are not rubbing against each other or the interior wall of the switch housing.

4. Allow a 24-hour “breaking-in” period. Most noise associated with a new fan disappear during this time.

5. If using an optional light kit, make sure the screws securing the glassware are tight. Check that light bulb is also secure.

6. Do not connect the fan with wall mounted variable speed control (s)

7. Make sure the upper canopy is a short distance from the ceiling. It should not touch the ceiling.

Remote control malfunction.

1. Do not connect the fan with wall mounted variable speed control (s)

2. Make sure the dip switches are set correctly.

Lights shut off and will not come back on.

1. If the unit is equipped with a wattage limiting device. Lamping in excess of 190 watts will disable your ceiling fan’s light kit. To reset your light kit you must turn the power off and re lamp, keeping the wattage under 190 watts.

Restore power to your ceiling fan and continue normal operation.

Fan wobble.

1. Check that all blade and blade arm screws are secure.

2. Most fan wobbling problems are caused when blade levels are unequal.

Check this level by selecting a point on the ceiling above the tip of one of the blades. Measure this distance. Rotate the fan until the next blade is positioned for measurement. Repeat for each blade. The distance deviation should be equal within 1/8″.

3. Use the enclosed Blade Balancing Kit if the blade wobble is still noticeable.

4. If the blade wobble is still noticeable, interchanging two adjacent (side by

side) blades can redistribute the weight and possibly result in smoother operation.

CAUTION: Make sure main power is off.

WARNING: TO REDUCE THE RISK OF PERSONAL INJURY, DO NOT BEND THE BLADE ARM WHILE INSTALLING, BALANCING THE BLADES, OR CLEANING THE FAN. DO NOT INSERT FOREIGN OBJECTS BETWEEN ROTATING FAN BLADES.

 

More In-depth Troubleshooting

While the quick guide above may get you on your way in a hurry, some problems need more detailed explanation and step by step help. Dive in deep and get your ceiling fan back to normal.